3.2 There is a system of feedback between all employees and leaders | Made to Thrive 18/34
Welcome to video 18 in this series of 34, two minute videos detailing the key concepts in my new book, Made to Thrive.
Made to Thrive details the 5 roles that a leader must undertake in order to transition from being a good leader, to being a great leader.
Those 5 roles are Accountability, Ambassador, Culture, Strategy and Succession Planning.
Today we’re talking about Culture, and in particular 3.2 There is a qualitative and quantitative system of feedback between all employees and leaders.
The 2014 HBR article “Your employees want the negative feedback that you hate to give” outlines the key problem when providing feedback between managers and employees and employees and managers.
As you’ll see in this chart, the 4 components are number 1 giving positive feedback. People like to give positive feedback.
Number 2 receiving positive feedback 2.3 people like to receive positive feedback.
But then number 3 is giving negative feedback at minus 2.3. People really try to avoid that.
And then at almost 3 times that amount we’ve got receiving negative feedback. at 4.7
Why would that be?
That so many people prefer receiving negative feedback.
72% of people said that they believe that if they could receive corrective feedback they could become better at their job.
No one likes to give the negative feedback but everyone wants to receive it.
And so we need to build a system to cultivate our people addressing through the system the fact that people don’t want to give the negative feedback but everyone wants to receive it.
And that system has to encapsulate qualitative feedback and quantitative feedback from managers to employees but also quantitative and qualitative feedback from employees to their managers.
If you’d like to learn more about Made to Thrive you can watch all of these videos on YouTube or you can purchase the book on Amazon and I’ll put the links below for both of those.
Learn where to order the book Made to Thrive below